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37 pages 1 hour read

Talking to Strangers: What We Should Know About the People We Don’t Know

Nonfiction | Book | Adult | Published in 2019

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Index of Terms

Coupling

Part 5 introduces the concept of coupling, which is the notion that “behaviors are linked to very specific circumstances and conditions” (273). Gladwell discusses how suicide is a coupled behavior because it is tied to the availability of suicide methods. Crime is similarly coupled with particular places.

 

Gladwell claims that one of the mistakes we often make with strangers is failing to take into account “the context in which the stranger is operating” (280). If we ignore contextual factors, then Sylvia Plath, for instance, seems to be a person who was doomed to kill herself. However, Plath’s suicide was tied to the availability of a suicide method she was willing to use, and so under different circumstances she may have never killed herself. If we don’t pay attention to coupling, then we are more likely to oversimplify strangers and jump to conclusions.

Displacement

In Chapter 10, Gladwell contrasts coupling with displacement. Displacement is the idea that if one option is blocked, people will simply achieve the same thing in a different way. If a suicide method is made impossible, then it is assumed that people will kill themselves in a different way. If the police suppress crime in one area, then it is assumed that criminals will carry out their activities in a different area. Gladwell argues that some behaviors—including his chosen examples of suicide and crime—are actually coupled rather than displaced.

Myopia

Chapter 8 discusses the role that alcohol plays in many rape cases, largely coming down to an effect called “myopia.” The psychologists Claude Steele and Robert Josephs were the first to propose that alcohol creates “a state of shortsightedness in which […] immediate aspects of experience have a disproportionate influence on behavior and emotion” (207). Under the influence of alcohol, we focus more heavily on the present, while the long-term consequences of our actions fade into the background.

Transparency

Part 3 of Talking to Strangers centers around the notion of transparency, which is (along with default-to-truth) one of the strategies we use to understand strangers. If we assume that strangers are transparent, that means we assume that a person’s outward behavior and demeanor provide “an authentic and reliable window into the way they feel on the inside” (152). Actors on TV are often transparent in that their facial expressions and body language clearly convey the characters’ emotions. Reality is different, however. Although we tend to assume that we can understand who a stranger is by studying how they look and behave, this is nothing more than a “myth” in Gladwell’s view.

Truth-Default Theory

Truth-default theory is the primary focus of Part 2 of the book. According to Gladwell, it is one of the two strategies we use to make sense of strangers. The theory was developed by the psychologist Tim Levine as he searched for an answer as to why people are so bad at detecting lies. His experiments showed that his participants were biased toward believing that others were telling the truth, leading him to conclude that “our operating assumption is that the people we are dealing with are honest” (73).

 

To believe that a person is lying, there needs to be what Levine calls a “trigger.” A trigger is not “the first sliver of doubt” (74); rather, it involves a substantial amount of evidence that someone is being dishonest. Before reaching that threshold, we tend to explain away any doubts or warning signs. Defaulting to truth makes sense in most of our interactions with strangers, since in most everyday situations people are honest.

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